Mass Retirees Holds 1st Telephone Town Hall Meeting

Nearly 3,000 Members Participated

In an effort to enhance communication and outreach with Association members, Mass Retirees conducted its first Telephone Town Hall in November. Nearly 3,000 members participated in the hour-long call, with some 500 retirees remaining on the line for the entire duration.

Held on November 16th, the “Tele Town Hall” allowed members to receive an update on the latest news regarding their health insurance, Social Security and pensions. The format also allows for members to ask questions of Association officials and be heard by their fellow retirees.

As a rule, such events run from 45 minutes to 60 minutes. Of the nearly 3,000 members who took part, more than fifty submitted questions relating the Social Security WEP and GPO laws, Medicare Part B, health insurance copayments and on other retirement issues.

Between the bi-monthly newsletter, area meetings, toll-free hotline and website the Association uses a wide-variety of tools to reach as many members as possible. Roughly 10% of Mass Retirees members attend one of our 16 area meetings in a given year.

“Since taking the reins as President in late 2013, I have expanded our area meetings to include more locations. But while meeting attendance is at an all-time high, I frequently hear from members who cannot make it to a meeting in person,” explains President Frank Valeri. “Telephone Town Halls allow us to reach all members. You get to join the conversation from the privacy and convenience of your own home, as well as stay up-to-date on the most recent news.

“I anticipate that we’ll hold our next Town Hall sometime this winter, likely once the Group Insurance Commission makes its decision on the 2018 insurance plans. We’ll notify everyone in advance of the meeting by phone, as well as email.” 

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